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Introduction
Prescription
Drug Plan
Alternative
Medicine Plan
Hearing
Care Plan
Eye
Care Plan
Dental
Care Plan
Chiropractic
Plan
Vitamins
& Nutritional
Medical
Supplies Plan
Podiatry
Care Plan
24-Hour
Nurse Helpline
Travel
Savings
Travel
Assist
Legal
& Financial Program
Terms
& Conditions
Contact
Information
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To enroll in the Sterling Value Added program, you must be a Sterling
health plan enrollee.
The products and services described within the Sterling Value Added
section of our website are neither offered nor guaranteed under the Sterling
Life Insurance Company contract with the Medicare program, but are made
available to all enrollees who are members of Sterling.
These products and services are not subject to the Medicare appeals process.
Any disputes regarding these products and services may be subject to the
Sterling Life Insurance Company grievance process.
Should a problem arise with any value-added item or service, please call
Sterling Life Insurance Company for assistance at 1-866-591-9121. Our customer
service hours are 7:00 a.m. to 7:00 p.m., Monday through Friday, CST.
Discounts provided under this program apply only towards those benefits not
covered by Medicare, or for which applicable Medicare benefits have been fully
exhausted.
This is NOT a health insurance policy. The plan provides discounts at
certain health care providers of medical services. The plan does not make
payments directly to the providers of medical services. The plan member is
obligated to pay for all health care services but will receive a discount from
those health care providers who have contracted with the discount plan
organization. This plan is administered by Best Benefits, Inc., (a discount
medical plan organization) at 8420 W. Bryn Mawr, Suite, 700, Chicago, IL 60631,
1-800-308-0374. You have the right to cancel this agreement within 30 days of
the effective date for a full refund of fees paid.
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