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We at Sterling Life Insurance Company care about protecting the privacy of our policyholders
and enrollees in both online and offline activities. We make every effort to make certain
your personal information remains private. This privacy policy explains what information we
collect and how we use the information. The policy also explains how we protect the security
and confidentiality of your information.
Collection of Information
In order to provide the products and services you have requested, it is necessary for us to
collect, use and share certain information you have provided. We collect non-public personal
information about you from your completion of an insurance application or other forms. We
also collect information about your transactions and experiences with our product. We may
share information with certain non-affiliated companies or individuals, including medical
providers inquiring about benefits, family or legal representatives acting on your behalf, and
to comply with legal or regulatory requirements. In addition, we may share information about
you with non-affiliated entities that contract with us to perform marketing and administrative
services. We may also disclose your personal information to our affiliated
companies.
Internal Protection of Information
We restrict access to non-public personal information about you to those employees who need to
know that information to provide the products and services you requested. We maintain
physical, electronic and procedural safeguards to comply with state and federal regulations
to guard this information.
SterlingPlans.com Privacy
Whether you are a current customer of Sterling Life Insurance and Sterling or if you
are just visiting this site, we assure you that we do not collect personal information about you
on our website unless you provide it to us. The SterlingPlans.com website contains links to
other sites. We cannot comment on the privacy practices of these other sites and strongly urge
you to review the privacy policy on each site you visit.
Your Information
Personal information is not collected unless you give it to us. If you are simply browsing
this site, we do not collect any personal information. From time to time, we may compile
statistics on the use of our site. We may monitor statistics such as how many visitors
we’ve had or which browsers people use but this data does not identify anyone
personally.
E-Mails
SterlingPlans.com uses links throughout its site to allow you to elect to contact us via e-mail. Although
we will ask you to call or write us about many topics we consider too sensitive to be done via
e-mail, we do accept questions and welcome your comments and suggestions. In addition, you may
also be offered the opportunity to have one of our representatives contact you. To better serve
you in this regard, we may require that minimal personal information be provided to us, such
as your name and telephone number. We may keep this information on file to help us help you
in the future. We may also share this information with a subsidiary, business partner,
representative or affiliate of Sterling Life Insurance and Olympic Health Management Systems so
that they may contact you about other goods and services or to assist you in the support,
renewal or purchase of Sterling products and services
Cookies
A “cookie” is a piece of information that our Web site sends to your browser which
then stores this information on your system. If the cookie is stored, the web site remembers
information about you and your preferences. If the cookie is temporary it will only remember
information about you until you exit the current browser window. If your cookie is permanent
it will retain information about you until you disable or delete the cookie. Many people like
to use cookies to save time. Remember – cookies only contain information which you have
already provided to us. They are not able to get into your hard drive and return to the sender
with personal or other information from your computer.
We only use cookies in two ways. The first is for temporary cookies. When you visit our
site, our web server automatically sends your browser a temporary cookie which is used to help
your browser navigate our site. Any information is erased when you close your current browser
window. If you visit our site from one of our business partners our Web server may send your
browser a temporary cookie that reflects an “origination code” for that business
partner. This information is used for statistical and marketing purposes.
If you would like more information on cookies check out the following:
Microsoft Internet Explorer users visit
http://www.microsoft.com/info/cookies.htm
For Netscape Users visit
http://www.netscape.com/security/basics/
Disclosure of Our Privacy Policy
We are providing you this notice for informational purposes and may amend this policy at any
time. Current customers will be notified of any amendment to the policy as required
by law.
 Sterling HIPAA Privacy Notice
Sterling Privacy Notices by State
| States |
Privacy Notice Download (PDF 30kb) |
| AL, AK, AR, CO, CT, DC, DE, FL, HI, ID, IA, IL, IN, KS, KY, LA, MD, MI, MS, MO, NE, NH, NY, ND, OK, PA, RI, SC, SD, TN, TX, UT, WA, WV, WI and WY |
Click to View |
| AZ, GA, ME, MA, NV, NJ, NC, OH, OR and VA |
Click to View |
| MN and MT |
Click to View |
| NM and VT |
Click to View |
How to Contact Us to Opt Out
If you prefer that we not share your non-public information with non-affiliated companies or
individuals for any purpose other than that of providing the products and services you
requested, please write us at Sterling Life Insurance Company, P.O. Box 5348, Bellingham,
WA 98227-5348.
Questions regarding this Privacy Statement should be directed to
Sterling@SterlingPlans.com.
Please specify “Privacy Statement” in the subject line of your e-mail.
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